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Participant
May 18, 2023
Question

Fotolia Migration

  • May 18, 2023
  • 2 replies
  • 484 views

Hi! this portofolio is mine: 

https://stock.adobe.com/ca/contributor/87458/rodarena

It comes from Fotolia, long timer ago. I tried to associate to my new Adobe Id ([Moderator deleted private information. Please do not post private information like e-mails and phone numbers]) but it doesn't work. I need access to it with some urgency to edit and delete some files. Can anyone help me please? Thanks!

 

[Moderator moved the thread to the correct forum]

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2 replies

Legend
May 18, 2023

Note that if you want to edit files in stock, you can't. Nor can you use Stock to get back photos that you have lost - there is no download option and even buying your own pics is forbidden...

RodArenaAuthor
Participant
May 18, 2023

Need to delete files from my portfolio only

Abambo
Community Expert
Community Expert
May 18, 2023

That's possible as soon as you have access to the pictures.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
May 18, 2023

You need to create a contributor account with the same e-mail as the Fotolia account and then synchronize the Fotolia account. If that does not work at that moment, you need to contact Adobe contributor support: Need help? (Stock Contributor Support) 

ABAMBO | Hard- and Software Engineer | Photographer
RodArenaAuthor
Participant
May 18, 2023

Done that, but my library of images don't show up

Abambo
Community Expert
Community Expert
May 18, 2023

If you have synchronized your account with Fotolia and you still have problems, you will need to contact Adobe contributor support, as indicated here.

ABAMBO | Hard- and Software Engineer | Photographer