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Robert Styppa
Robert Styppa
Participant
September 12, 2020
Answered

Free Abo as a contributor

  • September 12, 2020
  • 4 replies
  • 547 views

Hello, 


according to my files I achieved over 300 approved picture uploads before October of this year, and have not yet received my code for my free Creative Cloud subscription prolongation. 
 
My acceptance rate is well over 50%. My current free subscription ends on 8th Oct. and I think I need to prolong this with a new code or will it automatically be prolonged?
 
Does anybody know when I receive the new code or why I did not ?
 
Thanks,
Robert
This topic has been closed for replies.
Correct answer MatHayward

You are referencing the 2019 bonus code promotion. Eligibility ended on December 31, 2019. The new bonus program information can be found HERE. 

 

Qualified contributors will receive their code in February, 2021 so you will need to pay for a subscription during the gap between expiration and the new code distribution. 

 

Kind regards,

 

-Mat Hayward 

4 replies

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
September 14, 2020

You are referencing the 2019 bonus code promotion. Eligibility ended on December 31, 2019. The new bonus program information can be found HERE. 

 

Qualified contributors will receive their code in February, 2021 so you will need to pay for a subscription during the gap between expiration and the new code distribution. 

 

Kind regards,

 

-Mat Hayward 

Robert Styppa
Robert StyppaAuthor
Participant
September 13, 2020

Interesting! I never got this Email. I asked Adobe to clarify. Will let you know the outcome.

thx!

S
Starsphinx
Inspiring
September 13, 2020

I thought the scheme had changed and it was now for 150 downloads in a year rather than total number uploaded?

https://feedback.photoshop.com/photoshop_family/topics/change-to-the-adobe-stock-contributor-bonus-program

 

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
September 13, 2020

Hi Robert, 

I believe you will need a new code. I suggest you send a request to Adobe via the contact us at the bottom of your contributor page. 

Best wishes

JG

Robert Styppa
Robert StyppaAuthor
Participant
September 13, 2020

Hello Jacqueline,

 

thanks so much for your reply. One more - may stupid - question, but where exactly do I find the "contact us"?

 

i had read this suggestion before, but on my page is only "support" and there is no email just phone or chat. The other page I find is the general help section, but still no email to write to.

 

thanks,

Robert

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