Participant

Answered

Free collection payment

Forum|Forum|8 months ago
November 17, 2025
6 replies
328 views

I received an email on October 5th stating that my product was selected for the free collection. It is now November 12th, but I still haven't received the payment I was supposed to get. Is it possible that there is a problem?

Contributors

Correct answer Abambo

Is our asset part of the free collection? Or did you get the message to nominate your assets for the free collection? Payements get immediatly allocated to your contributor account. There won't be any message about this.

L

Lovely28100003lz5lAuthor

Participant

solved

Abambo

Community Expert

solved

By @Lovely28100003lz5l

You should tell how it got solved. Just solved is not a correct answer. 😉

ABAMBO | Hard- and Software Engineer | Photographer

A

Adrianna B.

Participating Frequently

As of today the "eligable for free collection" checkbox has disappeared from my contributor dashboard. I'm assuming this means they are working on it as we speak. I have not received any additional earnings, upfront payments or email regarding this. But my guess is that since that checkbox no longer appears they are most likely sorting through it.

Anyone else notice this as well?

Abambo

Community Expert

There are different phases for the free collection. As I only have photos and vector, I do not know what assets they now selected.

When you select on your Dashboard the "free" price tag, and push apply, you will see only the free assets in our collection. If there are new ones, you will see a $4 price hike on your dayly earnings (for annual selections) for each asset added to thze free collection by Adobe. If you have high earnings that day, you may not notice this. Besides the e-mail, there is no other communication from Adobe.

ABAMBO | Hard- and Software Engineer | Photographer

Nancy OShea

Community Expert

I think you're mistaken. Nobody's assets have been accepted into the free collection yet for 2025.

If you opted in to the program and nominated assets for consideration, you'll be paid when/if they're accepted. If you didn't, you won't.

See Free Collection FAQ

https://helpx.adobe.com/stock/contributor/help/free-collection-contributor-information.html

Nancy O'Shea— Product User & Community Expert

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Lovely28100003lz5lAuthor

Participant

I Get e-mail from adobe, 25 september.

Dear Sezer,

Congratulations! We’ve added an upfront payment of USD 4 to your overall earnings balance.* (Please note, there won't be an itemized entry for the free assets.) 

We’ve accepted 1 asset(s) for 1-year term and 0 asset(s) for perpetual terms for the Adobe Stock free collection.

Questions?
Reach out to our support team.

Regards, 
The Adobe Stock team

L

Lovely28100003lz5lAuthor

Participant

I get e-mail from adobe 25 september.

Dear Sezer, Congratulations! We’ve added an upfront payment of USD 4 to your overall earnings balance.* (Please note, there won't be an itemized entry for the free assets.) We’ve accepted 1 asset(s) for 1-year term and 0 asset(s) for perpetual terms for the Adobe Stock free collection.

Jill_C

Community Expert

Thr announcement of selected assets was made last year in November 22nd, so you should be hearing soon,

Jill C., Forum Volunteer

ZALEZPHOTO

Legend

The initial free collection email was for a pre-selection and for us to agree to terms or opt out.

It doesn't mean all the assets will be accepted.

You will get an email notifying you of payment if files were selected, but you will see it first in your account balance.

The entire process took about 5 weeks, so we should find out soon.

ZALEZPHOTO

Abambo

Correct answer

Community Expert

Is our asset part of the free collection? Or did you get the message to nominate your assets for the free collection? Payements get immediatly allocated to your contributor account. There won't be any message about this.

ABAMBO | Hard- and Software Engineer | Photographer

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