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Gabrieuskal
Gabrieuskal
Known Participant
March 20, 2024
Answered

Hello! Does anyone get an error when uploading vectors to Adobe Stock?

Hello. Does anyone get an error every time they want to upload a vector file? It only happens to me with vectors, not jpg images. It also happens to a friend who is a collaborator.

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    Jill_C
    Jill_CCorrect answer
    Community Expert
    March 20, 2024

    Yes, it has been acknowledged in the Adobe Stock Discord server:

    Hi everyone!

    Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

    Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

    Thanks for your understanding!

    Jill C., Forum Volunteer
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    4 replies

    Jill_C
    Community Expert
    Jill_CCommunity ExpertCorrect answer
    Community Expert
    March 20, 2024

    Yes, it has been acknowledged in the Adobe Stock Discord server:

    Hi everyone!

    Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

    Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

    Thanks for your understanding!

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    Jill C., Forum Volunteer
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 20, 2024

    Yes, it looks like more contributors are having issues. What are you uploading? 

     

    (Check the other forum entries on this subject. I did not check up to now the issue, I will do that probably tomorrow.)

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    ABAMBO | Hard- and Software Engineer | Photographer
    Gabrieuskal
    GabrieuskalAuthor
    Known Participant
    March 20, 2024

    Hello, it had been solved for a few hours but I present the error again. But this error occurs again. I upload a .zip with an .ai and a .jpg.

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    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    March 21, 2024

    The JPEG is no more considered, so you can upload directly without any problem or disadvantage. 

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    ABAMBO | Hard- and Software Engineer | Photographer
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