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Gabrieuskal
Known Participant
March 20, 2024
Answered

Hello! Does anyone get an error when uploading vectors to Adobe Stock?

  • March 20, 2024
  • 2 replies
  • 474 views

Hello. Does anyone get an error every time they want to upload a vector file? It only happens to me with vectors, not jpg images. It also happens to a friend who is a collaborator.

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Correct answer Jill_C

Yes, it has been acknowledged in the Adobe Stock Discord server:

Hi everyone!

Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

Thanks for your understanding!

2 replies

Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
March 20, 2024

Yes, it has been acknowledged in the Adobe Stock Discord server:

Hi everyone!

Currently, we are experiencing some issues with uploading vectors in zip folders (both for EPS and AI files).

Please remember that you can upload vector files directly without using the zip folder with the jpg preview (so you can save time not having to export the jpg and create the zip folder).

Thanks for your understanding!

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
March 20, 2024

Yes, it looks like more contributors are having issues. What are you uploading? 

 

(Check the other forum entries on this subject. I did not check up to now the issue, I will do that probably tomorrow.)

ABAMBO | Hard- and Software Engineer | Photographer
Gabrieuskal
Known Participant
March 20, 2024

Hello, it had been solved for a few hours but I present the error again. But this error occurs again. I upload a .zip with an .ai and a .jpg.

Abambo
Community Expert
Community Expert
March 21, 2024

The JPEG is no more considered, so you can upload directly without any problem or disadvantage. 

ABAMBO | Hard- and Software Engineer | Photographer