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carlog54013844
Participating Frequently
December 11, 2023
Question

hello, I sent 4 images of the same group, one was accepted, the others are non confrom, why?

  • December 11, 2023
  • 6 replies
  • 1298 views

hello, I sent 4 images of the same group, one was accepted, the others are non confrom, why?

other artists name no of course, I declared it was generative  Ai , general non conform rules, actually I really don't know, can you help me to understand what the problem coud ben? thanks thanks a lot in advance!

i post one of the rejected

veronica

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6 replies

Abambo
Community Expert
Community Expert
December 12, 2023

It's non-conforming, so something with the keywords or the title is wrong. But the image itself is nonsense. I worked long enough in this industry to see at the first sight that this can't be real. But the moderators can't know that. 

ABAMBO | Hard- and Software Engineer | Photographer
carlog54013844
Participating Frequently
December 12, 2023

Thanks a lot

Abambo
Community Expert
Community Expert
December 12, 2023

You're welcome. the quality issues would not let pass this asset anyhow. But for your learning curve, I would look into both, the title&keywords and the quality issues.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
December 12, 2023

When I zoom in to inspect the image, I see a lot of jagged lines and white halos along the edges of objects, which usually denotes that the image has been over-processed.

Jill C., Forum Volunteer
George_F
Community Expert
Community Expert
December 12, 2023

For a Non-Compliance rejection, the title and keywords are usually a good place to start.  Make sure they are all in the same language and don't reference other artists, famous landmarks, trademarks or companies, etc.

 

I see that you've referenced Clean Hydrogen, which appears to be trademarked from a quick search.

 

I also see Quality Issues, so if you clear up the Non-Compliance issue this will likely be rejected for Quality Issues.

 

I hope this helps!

George F, Photographer & Forum Volunteer
Legend
December 11, 2023

Danielle is right. But there are some things in the picture that don't fit - the front ladder is wrong as far as I can see, there is an opening on the pipe which should probably have been a handle and it's not circular, a strange peg hangs on the railing - which doesn't have all the struts - and the railing above, as far as I can see, is not regular. Also, the first tank has the wrong dimension - it's not round, and the joins seem somewhat random on all the tanks.

carlog54013844
Participating Frequently
December 11, 2023

thanks, so it could be as the image is a little strange?

Abambo
Community Expert
Community Expert
December 12, 2023

Yes!

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
December 11, 2023
Nancy O'Shea— Product User & Community Expert
Inspiring
December 12, 2023

I read that a lot, but it's simply not true. I upload basically all my AI images as png, because that is the format, upscayler spits out files, when you bulk upscayl. And never has problems they getting them accepted.

 

On the other hand if you want to upload files that have transparency, they have to be png. For technical reasons. I think this is where the confussion comes from.

 

My guess about the picture is, that it is so sepcial and could have so many things that could be wrong, that a moderator might reject this simply because he is not sure if this is a correct picture of whatever it is. I personaly stay away form that kind of motives. In general I experienced that the simpler and cleaner a picture is, the higher the chance it gets approved. And also the higher the chances are it will sell. If you look at a picture and you do not understand on first sight whats going on there, than it has high chances to be rejected or if approved will not be selling.

Abambo
Community Expert
Community Expert
December 12, 2023
quote

On the other hand if you want to upload files that have transparency, they have to be png. For technical reasons. I think this is where the confussion comes from.


By @Leif Stiller

There is no confusion. Those are Adobe's instructions. Nothing more, nothing less. I have no idea, why Adobe accepts those files, as they go against the rules. https://helpx.adobe.com/stock/contributor/help/png-with-transparency.html

 

 

 

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
December 11, 2023

It could be that the non-conforming issue is that you might have uploaded the images in png format? You should only upload jpgs unless your assets have a transparent background.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
carlog54013844
Participating Frequently
December 11, 2023

hi thanks, no I uploaded jpeg, this here is only as a reference