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Participant
January 7, 2019
Answered

Hello ~ Stock artist.

  • January 7, 2019
  • 2 replies
  • 445 views

You have changed your Adobe Stock password.

On the next screen you will be prompted to synchronize with "Fotolia"

Under password under ID

If you hit the Adobe Stock password, you will see the phrase "Your credentials could not be verified"

If you hit the password "Foto lia", the phrase "The selected account is already in use" appears.

There is no further progress here.

Is there any other way?

This topic has been closed for replies.
Correct answer jacquelingphoto2017

Please make sure you are logged out of Fotolia, then try again.

If not successful, see if there's any help atFotolia and Adobe Stock synchronization issue.

Let us know if it works.

Regards

JG

2 replies

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community ExpertCorrect answer
Community Expert
March 30, 2019

Please make sure you are logged out of Fotolia, then try again.

If not successful, see if there's any help atFotolia and Adobe Stock synchronization issue.

Let us know if it works.

Regards

JG

Abambo
Community Expert
Community Expert
January 7, 2019

Contributor?

ABAMBO | Hard- and Software Engineer | Photographer