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Participant
August 30, 2023
解決済み

Help!!!

  • August 30, 2023
  • 返信数 2.
  • 253 ビュー

I am a contributor, member and seller on Adobe. I made a request for the withdrawal of the fee, and have been waiting for the tenth day. In support I can not get help and a clear answer!

このトピックへの返信は締め切られました。
解決に役立った回答 Jill_C

Payouts occur on the 10th working day, which means that weekends and holidays are excluded. 

返信数 2

Abambo
Community Expert
Community Expert
August 30, 2023
quote

 In support I can not get help and a clear answer!


By @Ihor31983979rh96

What support. Contributor support is for contributor. And they are not interactive and do not answer immediatly. As a rule of thumb, you should wait 20 real days before contacting contributor support about your payement. This would account for weekends and possible hollidays. As long as the staus is still pending, Adobe did not do the transfer. After changing the status to payment done, you should again wait for a day or two to allow the money to arrive to your account.

 

Contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

Requesting payment: https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity Expert解決!
Community Expert
August 30, 2023

Payouts occur on the 10th working day, which means that weekends and holidays are excluded. 

Jill C., Forum Volunteer
Participant
August 30, 2023

Thanks, I'll wait.