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Known Participant
September 20, 2023
Question

HELP Items that have been waiting for approval for over 2 months now thrown in 'NOT ACCEPTABLE"

  • September 20, 2023
  • 7 replies
  • 2245 views

Who do I reach out to?  These are AI generated images that were waiting for approval for over two months ...they were all thrown in "not acceptable" today.  Can someone tell me why?  It looks like someone just grabbed the ones that have been in there the longest and didn't even review them.  They were just moved ...Why are they not acceptable   There is no explanation.   

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7 replies

Abambo
Community Expert
Community Expert
September 21, 2023

Just to give you an idea, why you should submit good quality: https://community.adobe.com/t5/stock-bugs/ki-fotos-in-adobe-stock-mit-sehr-schlechter-qualit%C3%A4t/idi-p/14027229

 

If you get a lot of those, your account will be locked. It's cheaper to block you from uploading than to have angry customers complaining.

ABAMBO | Hard- and Software Engineer | Photographer
Ricky336
Community Expert
Community Expert
September 21, 2023

Hello,

I'd like to look at this from a different perspective - namely photographic as the quality rejection reason is based on a photographic viewpoint. The rejection reasons haven't been updated to include AI. And I think it should be judged in a different way - it should have its own category. However, since the rejection reason is based on photographic attributes -I'll say this from a photographic point of view.

For all of them, think about the white balance and exposure. Perhaps they are a bit too dark! For the mouse perhaps the DOF is a bit too shallow!

I personally don't think the hands of the mouse, whiskers, the ice crystals on the glass, and other 'defects' pointed out are a huge concern. If one looks at AI images closely, one can find all sorts of defects!

 

Abambo
Community Expert
Community Expert
September 21, 2023
quote

I personally don't think the hands of the mouse, whiskers, the ice crystals on the glass, and other 'defects' pointed out are a huge concern. If one looks at AI images closely, one can find all sorts of defects!

 

By @Ricky336

You need to correct those defects before uploading. Customers will complain. They are paying for good quality assets.

ABAMBO | Hard- and Software Engineer | Photographer
Nancy OShea
Community Expert
Community Expert
September 20, 2023

Reviewers decisions are final!  There is no appeals process.

 

Adobe Stock customers expect the highest visual and technical quality for use in commercial projects.  Read these links. Everything you need to know is contained in your Stock Contributor User Guide.  Please read it thoroughly.

 

Before you submit to Stock, compare your work with current inventory to ensure it's:

1) technically & visually as good or better than what Stock has,

2) sellable and

3) not duplicated by millions of other submissions.

As an example, here's what comes up on Stock search for "mouse, rodent, AI."

 

Hope that helps.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
September 20, 2023

If they are not shown in the "Not Accepted" tab, it means that they have been reviewed and the moderator deems that they do not meet the Adobe Stock acceptance criteria. If you click on each image, on the right side of the screen the rejection reason will be shown. That is how the system works. No one is "grabbing and moving" them without actually reviewing them.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
September 20, 2023

P.S. The mouse also has what appears to be misplaced whisker near his right hand. Also, moderators will never give specific reasons for a refusal as they do not have the time to do so. That is what this forum is for. Always feel free to post rejected images here and we will help the best we can. But bear in mind that I'm one of the "good cops." But there are some "bad cops" that will be a little more direct than I usually am when it comes to critiques, so be prepared. 🙂

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
FernLAuthor
Known Participant
September 20, 2023

So it must be a coincidence then.  The refusal was "Quality Issues" for all three of them.  In this case all three were AI generated.  They are all saying .  WOW It doesn't tell me what the quality issue is so I am at a complete loss

FernLAuthor
Known Participant
September 20, 2023

 

Abambo
Community Expert
Community Expert
September 20, 2023

“Quality issues” is all we need. The rest is filler text. Personally, I have as much of those, that I know the filler text probably by hearth.

ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
September 20, 2023

Not acceptable is not a refusal reason. Please give the exact refusal reason (only the header) and do not paraphrase.

 

When you want us to have a look into those assets, you need to post the originals here, with the exact refusal reason. Your thumbnails are too small to be checked.

 

Nobody “will just grab them” and “throw them out”. They were reviewed.

ABAMBO | Hard- and Software Engineer | Photographer