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Avi Creation
Participant
April 28, 2026
Answered

Hi, I’m trying to create a contributor account but get a “multiple accounts not allowed” message. I believe I haven’t created one before. Please check and help me recover or activate any existing account.

  • April 28, 2026
  • 2 replies
  • 58 views

Hi, I’m trying to create a contributor account but get a “multiple accounts not allowed” message. I believe I haven’t created one before. Please check and help me recover or activate any existing account.

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    Correct answer Nancy OShea

    Adobe does NOT monitor this user-to-user community.  

    Fellow users can’t help with account matters. 

     

    Read & understand the Account Requirements below. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

     

    Try using a separate Adobe ID (email) and password to create a new account.

     

    Hope that helps.

     

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    April 28, 2026
    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 28, 2026

    Adobe does NOT monitor this user-to-user community.  

    Fellow users can’t help with account matters. 

     

    Read & understand the Account Requirements below. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

     

    Try using a separate Adobe ID (email) and password to create a new account.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert