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Avi Creation
Participant
April 28, 2026
Answered

Hi, I’m trying to create a contributor account but get a “multiple accounts not allowed” message. I believe I haven’t created one before. Please check and help me recover or activate any existing account.

  • April 28, 2026
  • 2 replies
  • 28 views

Hi, I’m trying to create a contributor account but get a “multiple accounts not allowed” message. I believe I haven’t created one before. Please check and help me recover or activate any existing account.

    This topic has been closed for replies.
    Correct answer Nancy OShea

    Adobe does NOT monitor this user-to-user community.  

    Fellow users can’t help with account matters. 

     

    Read & understand the Account Requirements below. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

     

    Try using a separate Adobe ID (email) and password to create a new account.

     

    Hope that helps.

     

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    April 28, 2026
    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity ExpertCorrect answer
    Community Expert
    April 28, 2026

    Adobe does NOT monitor this user-to-user community.  

    Fellow users can’t help with account matters. 

     

    Read & understand the Account Requirements below. 

    https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

     

    Try using a separate Adobe ID (email) and password to create a new account.

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert