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Participating Frequently
November 16, 2023
Answered

High sales

  • November 16, 2023
  • 4 replies
  • 1230 views

Hello, I checked my emails. I have high sales 9 downloads on 6-november-2023. I'm afraid. How can i report adobestock. Because last time my account was in validation for 20 days and then returned to noraml. It may be by a competitor or someone. But I'm worried. Because validation process stop everything. I always try to submit quality works. What should I do?

 

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Correct answer daniellei4510

I had someone purchase the same image three times in less than a minute. I suspect it was someone who was new to Adobe Stock and clicked something more times than they should have. I'd be perfectly OK if that person came forward and asked for a refund for two of the images but it was a month ago so apparently that won't happen. But yeah, 9 images isn't something to be too concerned about. Stock is like any brick and mortar business. You go in one day and it's packed, you go in at the same time the next day and the place is nearly empty. 

4 replies

Nancy OShea
Community Expert
Community Expert
November 26, 2023

Stop being paranoid. 

9 sales in one day is not significant enough to worry about.

 

Nancy O'Shea— Product User & Community Expert
Participating Frequently
November 30, 2023

But my account is blocked. What is my mistake if someone made downloads. I'm very sad.

daniellei4510
Community Expert
daniellei4510Community ExpertCorrect answer
Community Expert
November 25, 2023

I had someone purchase the same image three times in less than a minute. I suspect it was someone who was new to Adobe Stock and clicked something more times than they should have. I'd be perfectly OK if that person came forward and asked for a refund for two of the images but it was a month ago so apparently that won't happen. But yeah, 9 images isn't something to be too concerned about. Stock is like any brick and mortar business. You go in one day and it's packed, you go in at the same time the next day and the place is nearly empty. 

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
Participating Frequently
November 25, 2023

Thank You !

Abambo
Community Expert
Community Expert
November 18, 2023

You should keep an eye on this, but 9 sales is really basic stuff. If you get, however multiple times such sales (something of multiplying your normal sales with a hundredfold), I would be concerned and contact contributor support. Need help? (Stock Contributor Support) 

ABAMBO | Hard- and Software Engineer | Photographer
Participating Frequently
November 25, 2023

Thank you dear. I will definitely contact you here and tell if sales will be abnormal. I always love to work with adobestock and that's why i always try to submit quality content. 

Abambo
Community Expert
Community Expert
November 25, 2023

Great. Quality stock may be the reason for the sales.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
November 16, 2023

9 sales in a day does not seem like a number to be concerned about. I wouldn't do anything. 

Jill C., Forum Volunteer
Participating Frequently
November 30, 2023

My account blocked. I'm very sad. I don't work for money. I just love to submit good files and love to work with adobe stock. I already told the matter. Please help me. Adobe can verify my downloads because I always follow rules. Please do something.

Participating Frequently
November 30, 2023

I never bought the subscription of adobe in my life. But irregular sale is not my fault. Dear adobe do something. I have designed many files to upload today. But when i opened my account today I receive the validation page.