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Nancy OShea
Nancy OSheaCorrect answer
Community Expert
September 28, 2026

Auto-trace is not prohibited. But it should be done with care to clean up paths & anchor points. 

Nobody from Adobe will ever see your post here. Employees don’t monitor this Contributor user-to-user forum.

If you licensed an unusable asset, contact an Adobe Customer Support agent to request a credit refund.

https://account.adobe.com/support

Click the chat icon and ask for an AGENT. 

They’ll ask you for the Stock asset ID# and to verify that you deleted it from your library or hard drive. 

 

Hope that helps.

 

[Duplicate post locked by moderator.]

 

Nancy O'Shea— Product User & Community Expert

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity ExpertCorrect answer
Community Expert
September 28, 2026

Auto-trace is not prohibited. But it should be done with care to clean up paths & anchor points. 

Nobody from Adobe will ever see your post here. Employees don’t monitor this Contributor user-to-user forum.

If you licensed an unusable asset, contact an Adobe Customer Support agent to request a credit refund.

https://account.adobe.com/support

Click the chat icon and ask for an AGENT. 

They’ll ask you for the Stock asset ID# and to verify that you deleted it from your library or hard drive. 

 

Hope that helps.

 

[Duplicate post locked by moderator.]

 

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Nancy O'Shea— Product User & Community Expert