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AvianEd
Participating Frequently
September 23, 2026
Question

How long does it take to get a payout payment?

I finally accumulated enough money in sales to be able to get a payout for my photos that sold. I asked for my payout to be sent to my PayPal account on September 20, 2026 but as of today 9/23/2026 I havee not recieved  my payment. When I looked at my account it still says pending. What’s the issue? My photos sold, Adobe got their money which I’m sure was a whole lot more than I got for all my hard work but my account payment says PENDING? Really? I’d also like to know why Adobe doesn’t have a qway for us to download our own original content? Even the content that supposedly wasn’t accepted. I’d love to get those photos back especially since I have lost some of my originals. 

Adobe, we as contributors send in a mega ton of revenue for you. The least you can do for us is allow us to download our original content that wasn’t accepted?

So, can anyone tell me when I’ll see my money? 

    9 replies

    Participant
    September 26, 2026

    it states up to 10 business days when you do the request 

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    jodij28273193
    Inspiring
    September 24, 2026

    This has to be a joke! Complaining about 3 days

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    daniellei4510
    Community Expert
    Community Expert
    September 24, 2026

    Some people don’t understand how the banking system works. Buy something: your debit card is charged immediately; return it: 7 to 10 business days to get refunded. :)

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
    Jill_C
    Community Expert
    Community Expert
    September 24, 2026

    What do you mean by “get those photos back”? You created them, they should be stored on your hard drive, with a backup copy somewhere else.

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    Jill C., Forum Volunteer
    Jill_C
    Community Expert
    Community Expert
    September 24, 2026

    You really should take time to read the Adobe Stock Contributor Learn & Support help pages:
    Stock Contributor Help

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    Jill C., Forum Volunteer
    Jill_C
    Community Expert
    Community Expert
    September 24, 2026

    There is no issue. Apparently, you didn’t see the message when you submitted the payment request. It clearly says that payments will be remitted 7-10 business days after the request.

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    Jill C., Forum Volunteer
    Nancy OShea
    Community Expert
    Community Expert
    September 23, 2026

    Adobe got their money which I’m sure was a whole lot more than I got for all my hard work

    ==========

    Adobe pays higher royalty fees than competing services. 

    • Photos, vectors & illustrations: 33%
    • Videos: 35%

    https://helpx.adobe.com/stock/contributor/payments-earnings/royalties-pricing/royalty-rates-assets.html

    Adobe Stock also pays for the website, infrastructure, credit card processing and other related business fees that you don’t have to.  If you think you can reach millions of global customers another way, you’re welcome to try. 

     

    Good luck.

     

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    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    September 23, 2026

    The banking industry says allow 10-15 business days for money transfers to become available.

     

    Uploaded assets that were not accepted into Stock inventory don’t exist.

    What you see in your portal are just low-res previews as a reminder of what you submitted.

     

    Keep an Excel spreadsheet with notes about which images you submitted. And store original images on your computer hard drive and an external backup drive to protect against data loss. 

     

    I also use a dedicated backup & recovery service called Backblaze.  Each night, it backs up my computer data to the cloud. 

     

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    Nancy O'Shea— Product User & Community Expert
    daniellei4510
    Community Expert
    Community Expert
    September 23, 2026

    7 to 10 business days, not counting weekends or the day of withdrawal.

    Adobe is not meant as a means to backup images. You need to keep copies of your submitted assets locally or on a server dedicated to storing backups.

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    Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.