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Participating Frequently
March 31, 2024
Question

I am being denied access to the Stock Contributor and I have no idea why

Every single time I try and log into the contributor website so I can start selling stock photos it denies my access. Every time I click "Learn more" it takes me to the generic help site with no explination on why the access is denied whatsoever.

17 replies

Abambo
Community Expert
Community Expert
April 1, 2024

Check the age requirement. If your account has an age error, you may get an ineligibility. 

 

A VPN is not a blocking factor.

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ABAMBO | Hard- and Software Engineer | Photographer
Participant
September 17, 2025

I'm 18 next month, right now my account is denied too, will it work once i turned 18?

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Abambo
Community Expert
Community Expert
September 17, 2025

You will see next month. If your age has been recorded correctly, it should work.

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ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
March 31, 2024

What does it say when you click the blue "Learn More" link? 

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Jill C., Forum Volunteer
markc1707Author
Participating Frequently
March 31, 2024

It simply brings me to this website

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Jill_C
Community Expert
Community Expert
March 31, 2024

Do you meet the requirements for contributing to Adobe Stock as described in the help page below, and have you already created an Adobe Stock account? Note that even if you already have an AdobeID, that doesn't mean you have a Stock Contributor Account.

https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

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Jill C., Forum Volunteer
Nancy OShea
Community Expert
Community Expert
March 31, 2024

Do you have a current Stock Contributor Account?

https://helpx.adobe.com/stock/contributor/help/create-account.html

Try logging in with another browser that doesn't have script blockers or VPN enabled.

 

 

 

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Nancy O'Shea— Product User & Community Expert
markc1707Author
Participating Frequently
March 31, 2024

I have a current Adobe ID that it redirects to if I hit "Join Now" on this website

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Nancy OShea
Community Expert
Community Expert
March 31, 2024

That's not what I asked.  I asked if you have a current Stock Contributor Account which is separate from your Adobe customer account.

 

It might be a geographic problem.  In which country do you reside?

 

 

 

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Nancy O'Shea— Product User & Community Expert