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Vision350771902ejx
Known Participant
January 16, 2025
Answered

I am concerned about my account

  • January 16, 2025
  • 6 replies
  • 1885 views
Hello, I am concerned about my account, and I would like to consult someone from Adobe Stock to tell me if my account could be banned in the future so that I know what to expect. I don’t want to keep uploading images and materials only to find my account suspended after uploading thousands of images. After all, you invest time in this only to end up being suspended. I’ve seen on forums that thousands of people are complaining about being suspended after building a very large image catalog. I would like to speak with a consultant from Adobe Stock to review my current account and clearly inform me whether my account is in good standing or not. Please provide me with the email address where I can address this inquiry and request a detailed review of my account.
Correct answer RALPH_L

Having thousands of assets is not an issue. Not following the guidelines is.

6 replies

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
January 17, 2025
quote
I’ve seen on forums that thousands of people are complaining about being suspended after building a very large image catalog. 
By @Vision350771902ejx

=========

On which forums?  Certainly not this one.

 

A small percentage of contributors can't follow rules. That's their problem, not yours.  The overwhelming majority of contributors have no issues with Adobe Stock. 

 

Read & understand the TERMS you agreed to, and don't do stupid things.  You'll have NO problems.

 

Nancy O'Shea— Product User & Community Expert
    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    January 17, 2025
    quote

    On which forums?  Certainly not this one.


    By @Nancy OShea

    Certaintly this one. I've seen those too. After multiple back and forth postings, it was clear that the users did not follow the guidelines, and they were aware of that. 

    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 17, 2025

    NOT THOUSANDS of people here. 

    Maybe 40 people per year are terminated.

     

     

     

     

    Nancy O'Shea— Product User & Community Expert
    S
    shac40469206
    Participating Frequently
    January 16, 2025

    I have similar concerns. I wrote to Adobe and they did reply, but only with a link to the guidelines. I follow the rules but wanted clarity on one that seemed ambiguous.

    daniellei4510
    Community Expert
    daniellei4510Community Expert
    Community Expert
    January 16, 2025

    Which one seems ambiguous? Adobe does not review accounts upon request. Even if they did, and they found something that violated the T&Cs, they would probably disable the account first and ask questions later, as they say.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      S
      shac40469206
      Participating Frequently
      January 17, 2025

      "...three significant versions of a single motif..."

      I'm not sure what it's considered a 'single motif'. 

      I generally have an idea, say it was anthropomic teapots, and come up with a lot more than three different teapots, for example. But I don't have one teapot and show it from dozens of different angles or with dozens of different filters.

      Abambo
      Community Expert
      AbamboCommunity Expert
      Community Expert
      January 16, 2025

      Read the guidelines and conform and your account won't get banned. There are many contributors that do not get banned. Indeed most of them never experience that.

       

      If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
      Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
      See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
      and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

      ABAMBO | Hard- and Software Engineer | Photographer
      daniellei4510
      Community Expert
      daniellei4510Community Expert
      Community Expert
      January 16, 2025

      Don't be spooked by other banned or disabled accounts. Read the T&Cs and if you are in compliance, then you won't have a problem. 

      Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
      RALPH_L
      Community Expert
      RALPH_LCommunity ExpertCorrect answer
      Community Expert
      January 16, 2025

      Having thousands of assets is not an issue. Not following the guidelines is.

        Jill_C
        Community Expert
        Jill_CCommunity Expert
        Community Expert
        January 16, 2025

        You will receive no reply from Adobe here, as this is a user to user forum. Adobe will not audit your account at your request.

         

        If you comply with all of the guidelines and T&C's your will not be banned. Reread all of those guidelines and delete any assets from your account that are not in compliance.

        Jill C., Forum Volunteer
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