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Nuh Saydam
Nuh Saydam
Participating Frequently
February 22, 2024
Answered

I am getting a "page not found" error.

  • February 22, 2024
  • 1 reply
  • 1470 views

Hello, I cannot see the links to many of my works that are for sale on Adobe Stock, but I can still sell them. Unless there is a contrary situation, it appears in searches, but I can say that it usually does not appear at all. Does not being able to see my work links prevent my sales from reaching the buyer audience? Will the images I have worked on appear even if the buyer searches with the correct title in all countries? I think this problem is probably related to the country I live in. (TR) I think this situation affects my sales. I request your support regarding this issue.

    Correct answer Abambo

    Thank you for your support. Then there is nothing to do but wait.


    quote

    Thank you for your support. Then there is nothing to do but wait.


    By @Nuh Saydam

    No, you submit, and your assets will generate sales. If they don't generate sales, that means that nobody wants to buy them. Turkish buyers can't buy, but American and European (except Turkey) buyers can buy. Some Asian and African countries may also be restricted, but major countries are not.

     

    There are only some countries that are restricted and as Adobe has only two zones, I suppose that the restriction criteria applied are for the most stringent country.  And you (and we all) can't do anything about that. It's surly the price Adobe has to pay for doing business in those countries.

    1 reply

    RALPH_L
    Community Expert
    RALPH_LCommunity Expert
    Community Expert
    February 22, 2024

    Turkey and some other countries require that images undergo further reviews before they are made availble in those regions. Assets that have initially been appreoved are available in other regions. You can check by changing your region and then search for your images or look at your public portfolio.

    Nuh Saydam
    Nuh SaydamAuthor
    Participating Frequently
    February 22, 2024

    How exactly will I be able to change the region? When I do this, will my assets appear in all countries or is this problem only related to Turkey?

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    February 22, 2024
    quote

    How exactly will I be able to change the region? When I do this, will my assets appear in all countries or is this problem only related to Turkey?


    By @Nuh Saydam


    You can't change your region your living in, obviously for tax reasons. But the issue is the same for all of us. Restricted regions see only a partially amount of assets, as they need additional vetting. As this vetting is costly, Adobe does apply it only to a restricted number of successful assets. 

     

    But to calm your nerves, this does hurt my sales the same as it hurts yours, as my assets aren't visible neither in your region. Only my most successful assets got cleared. 

     

    Anyhow, the majority of potential customers are not sitting in restricted countries, so, with the one exception of creating highly localized assets, yo will not see a disadvantage.

     

    If you want to see what your portfolio looks for "the rest of the worls", exchange the country code (tr) with a different one, like "ca" for Canada. You can do so in the URL.

    ABAMBO | Hard- and Software Engineer | Photographer
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