I am having trouble adding my mobile phone number to my contributor account

Forum|Forum|9 months ago
August 4, 2025
4 commentaire
243 vue

+880 XYZ abcd

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Troubleshooting

Meilleure réponse par Nancy OShea

Are you able to add a mobile phone to your Adobe Online Account below?

https://account.adobe.com/

I don't know if this is a regional issue or a technical problem with Adobe's online form.

The rule of thumb is to remove spaces and special characters from form input fields.

If this persists, Contact Stock Contributor Support:

https://contributor.stock.adobe.com/contact

Nancy OShea

Community Expert

Some geolocations are blocked due to high risk of potential fraudulent activity. If you’re in a blocked geolocation such as mainland China or Indonesia, there’s nothing anyone can do while the block remains in effect.

Nancy O'Shea— Product User & Community Expert

Logga Std

Participant

I can’t even access the support page from the link you provided because they require phone number verification, while the very issue I’m facing is the phone number verification itself. This situation is extremely frustrating for me.