I can not login.

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Hello.
I'm trying to log into my Adobe Stock account and I get this message:
"Your account has a validation status issue. You should Contact us."
What is wrong?

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AbamboCorrect answer

Community Expert

Adobe has detected some illicit activity with your contributor account and has so locked it. You should do as the message says: “You should Contact us.” It's a link. Use that. Adobe will respond by e-mail, but the response won't be a life one. You need to be patient. Do not spam the system. That does not help. Watch your spam folder, as messages like that get very often caught by the spam filter.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Correct answer

Community Expert

Adobe has detected some illicit activity with your contributor account and has so locked it. You should do as the message says: “You should Contact us.” It's a link. Use that. Adobe will respond by e-mail, but the response won't be a life one. You need to be patient. Do not spam the system. That does not help. Watch your spam folder, as messages like that get very often caught by the spam filter.

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ABAMBO | Hard- and Software Engineer | Photographer

B

BrazilianLetteringAuthor

Participant

I will do that.

Thank you for the answer.

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