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BrazilianLettering
Participant
March 16, 2023
Answered

I can not login.

  • March 16, 2023
  • 1 reply
  • 363 views

Hello.
I'm trying to log into my Adobe Stock account and I get this message:
"Your account has a validation status issue. You should Contact us."
What is wrong?

 

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This topic has been closed for replies.
Correct answer Abambo

Adobe has detected some illicit activity with your contributor account and has so locked it. You should do as the message says: “You should Contact us.” It's a link. Use that. Adobe will respond by e-mail, but the response won't be a life one. You need to be patient. Do not spam the system. That does not help. Watch your spam folder, as messages like that get very often caught by the spam filter.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
March 16, 2023

Adobe has detected some illicit activity with your contributor account and has so locked it. You should do as the message says: “You should Contact us.” It's a link. Use that. Adobe will respond by e-mail, but the response won't be a life one. You need to be patient. Do not spam the system. That does not help. Watch your spam folder, as messages like that get very often caught by the spam filter.

ABAMBO | Hard- and Software Engineer | Photographer
    B
    BrazilianLetteringAuthor
    Participant
    March 16, 2023

    I will do that.

    Thank you for the answer.

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