I can't access my account

Forum|Forum|6 months ago
September 11, 2025
3 replies
131 views

https://community.adobe.com/t5/stock-contributors-discussions/walking-human-model-signature/m-p/13908867#M64557

Hello,
I uploaded dozens of videos. I was making great money. Why was my account deleted? I checked my email. All incoming emails are positive. Why was my account deleted?

I experienced a syncing issue after purchasing Adobe Creative Cloud Pro. I haven't been able to access my account since.

Please relink all my content to my account. Please pay all outstanding payments.

Abambo

Community Expert

BTW: there is no connection between you as a customer and you as a contributor. In all cases, the contributor is still responsible for what they publish. We do not know what lead to the blocking of your account. As long as your account stays blocked, there won't be any payments.

ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.

ABAMBO | Hard- and Software Engineer | Photographer

Jill_C

Community Expert

You are not addressing Adobe directly here in this forum, and will receive no reply from them here. If your account has been suspended, follow the instructions that you see on your contributor page.

Jill C., Forum Volunteer

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