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Participant
Jul 25, 2025 10:40 PM UTC
Question

I can't add my phone number to verify it

When I am trying to add my phone number it is showing error message even thought after changing my number. How to solve this issue?

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

3 replies

Abambo
Community Expert
Community Expert
Jul 26, 2025 12:10 PM UTC

Check here and use the appropriate way to contact Adobe contributor support as indicated. https://helpx.adobe.com/stock/contributor/help/create-account.html

 

You are not alone, having difficulties to get your phone number approved. I can't say what the exact issue is, but it looks like Adobe cannot send you the confirmation text message. 

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ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
Jul 25, 2025 11:51 PM UTC

Try it without spaces between the numbers.

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Jill C., Forum Volunteer
PJworldAuthor
Participant
Jul 26, 2025 6:39 AM UTC
yes I tried it but nothing is coming
Thank you
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