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Participant
July 25, 2025
Question

I can't add my phone number to verify it

  • July 25, 2025
  • 2 replies
  • 277 views

When I am trying to add my phone number it is showing error message even thought after changing my number. How to solve this issue?

[Moderator deleted private information. Please do not post private information like e-mails and phone numbers]

2 replies

Abambo
Community Expert
Community Expert
July 26, 2025

Check here and use the appropriate way to contact Adobe contributor support as indicated. https://helpx.adobe.com/stock/contributor/help/create-account.html

 

You are not alone, having difficulties to get your phone number approved. I can't say what the exact issue is, but it looks like Adobe cannot send you the confirmation text message. 

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
July 25, 2025

Try it without spaces between the numbers.

Jill C., Forum Volunteer
PJworldAuthor
Participant
July 26, 2025
yes I tried it but nothing is coming
Thank you