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Participant
October 21, 2023
Question

I can't find my images

  • October 21, 2023
  • 2 replies
  • 142 views

 I cannot find the images that have been accepted, whether I search using the title and keywords or even when I use the image's ID number. When I search using the number, it tells me that the page does not exist. Example : 642495034. What's the problem? 

 

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2 replies

Jill_C
Community Expert
Community Expert
October 21, 2023

I can see your page of images, ~100 in total, from here in the U.S.

Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
October 21, 2023

There is no problem:

You are probably located in a restricted country, so your assets can't be accessed from there.

 

Use this URL (https://stock.adobe.com/ca/contributor/211485663/betl?load_type=author&prev_url=detail) to check what the “rest of the world” sees when they browse your assets.

 

Adobe needs to do additional vetting to put your assets online for sales in your region. They will do that, based on the number of licences that are sold.

ABAMBO | Hard- and Software Engineer | Photographer
Participant
December 11, 2024

I was having the same problem but I could see my images using your link.

I don't think I'm in a restricted country though, I'm in Canada, so why am I having that problem?

Nancy OShea
Community Expert
Community Expert
December 11, 2024

Try using a different browser.  Or clear your browser's cached data & history to ensure you're seeing the most recent page version. 

 

Nancy O'Shea— Product User & Community Expert