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I cant access my portfolio, others cant see it.

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Hello, take it easy.

I cant see my accepted works in my portfolio when i click "my portfolio" and see this "We couldn't find any all results for . Try your search outside of portfolios." and others cant see my portfolio, please help me. Thanks and be good. 🙂

[Moderator moved the thread to the correct forum]

Troubleshooting

AbamboCorrect answer

Community Expert

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

By @halilakay

You need to wait.

Adobe is optimizing the customer's experience for some regions. Your portfolio is still visible for other users in other regions but as this is a work intensive job, you will wait until Adobe reaches to the bottom of your pictures.

ABAMBO | Hard- and Software Engineer | Photographer

halilakay

Participant

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

Translate

Abambo

Correct answer

Community Expert

I also have such a problem

I can view other photographers' portfolios, but my own portfolio does not open. How can i solve this

By @halilakay

You need to wait.

Adobe is optimizing the customer's experience for some regions. Your portfolio is still visible for other users in other regions but as this is a work intensive job, you will wait until Adobe reaches to the bottom of your pictures.

Translate

ABAMBO | Hard- and Software Engineer | Photographer

Y

yudhie enable

Participant

I just come and read the post. I have the same problem, hope adobe can fix it.

Thanks

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Y

Yasin5C70

Participant

Hi all

do you have any portfolio viewing problems like me

Please help about this

https://community.adobe.com/t5/stock/portfolio-error/td-p/11925332

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Y

Yasin5C70

Participant

When I press the My Portfolio tab, I get the following message:

We couldn't find any all results for . Try your search outside of portfolios.

Also, I cannot find one of my photos even if I search for it by its full name. This is the case with my 2 computers and 2 mobile phones. but some of my friends say they can view my portfolio.

Until 10 days ago, everything was normal. what do you think the problem could be

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Abambo

Community Expert

I merged your multiple posts here!

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ABAMBO | Hard- and Software Engineer | Photographer

Abambo

Community Expert

may be you could post the link to your portfolio here, so that we can check.

Some troubleshoot advices:
- Open a private window/browsing incognito.

- Clearing cache and cookies.
- Using a different browser.
- Trying a different computer.
- Trying a different network or using a VPN.

- You can contact contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

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ABAMBO | Hard- and Software Engineer | Photographer