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WorkArtDigital AI
Participant
May 24, 2023
Question

i cant up my foto in platform

  • May 24, 2023
  • 2 replies
  • 195 views

hello, I've been trying for 2-3 hours to manage to upload 4 pictures to the platform that are compressed to reach the required capacity, but it's not possible because the platform sees them with a larger capacity than the real one, what solution do you have for this problem, thank you for understanding, I am waiting for an answer to my problem, thank you

This topic has been closed for replies.

2 replies

Nancy OShea
Community Expert
Community Expert
May 24, 2023
  • What is the native file size?
  • What are the dimensions (w x h) in pixels?
  • Did you carefully read the submission requirements for the type of file you're submitting?

 

  • Image format: JPEG 
  • Color space: sRGB
  • Minimum image resolution: 4MP (megapixels)
  • Maximum image resolution: 100MP (megapixels)
  • Maximum file size: 45MB (megabytes)

https://helpx.adobe.com/stock/contributor/help/photography-illustrations.html

 

Nancy O'Shea— Product User & Community Expert
Abambo
Community Expert
Community Expert
May 24, 2023

May be, you should refine your problem description:

What kind of assets do you try to upload? EPS, Ai, JPEG, PNG, MOV, …

Wat are your parameters? What happens when you upload? 

ABAMBO | Hard- and Software Engineer | Photographer