Skip to main content
Participant
July 19, 2026
Question

I changed the email I'm receiving the message Creating new accounts is currently unavailable.

  • July 19, 2026
  • 1 reply
  • 7 views

I changed my email in my contributor account and can't access my data. Only the message Creating new accounts is currently unavailable.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    July 19, 2026

    Did you change your Adobe ID email in your main Adobe account?

    https://account.adobe.com/profile

     

    Nancy O'Shea— Product User & Community Expert