Skip to main content
Participant
Jul 19, 2026 2:41 PM UTC
Question

I changed the email I'm receiving the message Creating new accounts is currently unavailable.

I changed my email in my contributor account and can't access my data. Only the message Creating new accounts is currently unavailable.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    Jul 19, 2026 7:38 PM UTC

    Did you change your Adobe ID email in your main Adobe account?

    https://account.adobe.com/profile

     

    Translate
    Nancy O'Shea— Product User & Community Expert