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Participant
October 15, 2025
Question

I didn't get any money from PayPal.

  • October 15, 2025
  • 2 replies
  • 79 views

The Insight menu says that the money has been paid, but when I checked the PayPal balance, it says 0$.

Regarding that, I put an inquiry in Country Buster's inquiry and received a reply that the issue was resolved, but it's still 0$.

Does anyone know what to do about that issue?

It's my first time receiving money, so I'm worried if there's anything I'm mistaken about.

2 replies

daniellei4510
Community Expert
Community Expert
October 15, 2025

I suspect it will show up. Even if something is wrong on PayPal's end, the funds would be returned to your Adobe account.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Community Expert
October 15, 2025

It can take a day or two for PayPal to acknowledge receipt of the funds.

Jill C., Forum Volunteer