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Participant
Oct 15, 2025 1:40 AM UTC
Question

I didn't get any money from PayPal.

The Insight menu says that the money has been paid, but when I checked the PayPal balance, it says 0$.

Regarding that, I put an inquiry in Country Buster's inquiry and received a reply that the issue was resolved, but it's still 0$.

Does anyone know what to do about that issue?

It's my first time receiving money, so I'm worried if there's anything I'm mistaken about.

2 replies

daniellei4510
Community Expert
Community Expert
Oct 15, 2025 2:58 AM UTC

I suspect it will show up. Even if something is wrong on PayPal's end, the funds would be returned to your Adobe account.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Jill_C
Community Expert
Community Expert
Oct 15, 2025 1:48 AM UTC

It can take a day or two for PayPal to acknowledge receipt of the funds.

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Jill C., Forum Volunteer