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Participant
May 9, 2023
Question

I didn't get money in my PayPal account

I applied for payout on 1st may 2023 but still today I didn't receive my money on PayPal account 

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5 replies

Jill_C
Community Expert
Community Expert
May 9, 2023

This is a normal delay. My last payment was approved on the 10th working day, then a couple more days for PayPal to release the funds to my bank account.

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Jill C., Forum Volunteer
Abambo
Community Expert
Community Expert
May 9, 2023

Many people don't check the business day as a 5-day week. So, 10 days mean 14 calendar days…

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ABAMBO | Hard- and Software Engineer | Photographer
Abambo
Community Expert
Community Expert
May 9, 2023

It's still in-line with the guidance: Payments are processed in the order that they’re received, and they’re completed within 7 to 10 business days. https://helpx.adobe.com/stock/contributor/help/getting-paid.html

 

If there wasn't a holiday in between, then you are on the 7th business day today.

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ABAMBO | Hard- and Software Engineer | Photographer
Inspiring
May 9, 2023

This forum is a volunteer peer help forum and participants are fellow contibitors and not employees of Adobe.  They have no means of answering a question like yours and you need to ask Adobe about your problems with payments.  I hope you resolve your issues quickly.

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Participant
May 9, 2023

How can I contact with Adobe employees can you please explain about that 

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