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Participating Frequently
December 16, 2023
Question

I don’t understand the reasons for the rejection of illustrations

  • December 16, 2023
  • 4 replies
  • 710 views

I have uploaded the generated images, following all Adobe Stock guidelines for uploading such images. Soon, all images sent for verification were sent to “not accepted”. The reason is the same everywhere - defocus, incorrect exposure and the like, which cannot be applied to illustrations and doodle backgrounds. I ask you to help solve this problem. I have been a contributor for many years and always follow all upload rules. I have uploaded many images created using generative AI.

Rejected Image files ID:
693969625, 693968464, 693965666, 693962516, 693960622, 693958652, 693957593, 693954201, 693953615, 693953017, 693951882, 69 3950989, 693949207, 693948446, 693947217, 693945984, 693945142, 693944246,
When I tried to write to the online chat, I received the answer - sorry, we are too busy. I couldn't find help on discord either. I don't know what to do to get help.

This topic has been closed for replies.

4 replies

Abambo
Community Expert
Community Expert
December 19, 2023
quote

When I tried to write to the online chat, I received the answer - sorry, we are too busy. I couldn't find help on discord either. I don't know what to do to get help.


By @Sergei2936731302f8

Online chat is customer support. You are not a customer. You will need to check with contributor support, but in general they don't comment refusals, only tecnical problems.

 

The forum here is the correct place. But you need to post the exact refusal reason here. Only the header. The rest is only text that may or may not fit your asset. 

 

You need to post one or two assets here, the same as submitted. Then you can get comments on the assets, from fellow contributors. They may or may not hit the nail. At the end, it's you who decides.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Community Expert
December 16, 2023

I assume that incomplete / missing lines and stray artifacts are the reason for the 2 examples you included.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
December 16, 2023

Agreed. I always hestitate to critique or give possible reasons for rejections when it comes to vector-based images as I'm just not up to speed on the criteria or the requirements to make judgements on same. But given the real or imagined rise is AI rejections lately, it would appear the moderators are becoming more stringent toward what might seem to others as very minor issues compared to past submissions.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Abambo
Community Expert
Community Expert
December 19, 2023

It's not verctor based. It even looks like generative AI illustrations.

ABAMBO | Hard- and Software Engineer | Photographer
daniellei4510
Community Expert
Community Expert
December 16, 2023

We are contributors like yourself so we do not have access to your rejected images as listed. And no, Adobe will not and can not be of direct assistance as to pinpointing why images have been rejected, as there is simply no time for their moderators to engage with contributors.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participating Frequently
December 16, 2023
Daddy1971_abstract_background_with_flowers_and_hearts_valentine_062eb610.jpg
Nancy OShea
Community Expert
Community Expert
December 19, 2023

1. The road to hell is paved with abstracts.  Stock has over 57 million of them (more than they can sell).  

 

2. Stock customers expect perfection.  Examine every quadrant of your image at 100-300% magnification. Clean up the errors if you can.  Otherwise discard the image or set it aside for another project. 

 

 

3. Compare 5 of your very best images with current inventory. 

  • Is yours unique? 
  • Is it as good or better than what Stock has currently? 
  • Are the edges hard and easy to select with Photoshop tools?
  • Would you buy it for use in commercial projects? 

If yes, go ahead & submit.  If not, don't.

 

That should help reduce your rejection rate.

 

Good luck.

 

Nancy O'Shea— Product User & Community Expert