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Participant
April 17, 2025
Question

I dont understand why dont accept photos

  • April 17, 2025
  • 3 replies
  • 210 views

Please help me figure out what the problem is 🙏

3 replies

Abambo
Community Expert
Community Expert
April 17, 2025

Is it a photo or a generative AI picture? And what was the rejection reason? Quality issues?

 

When looking at the hands, they have a very synthetic texture And wrinkles like an old man, even though it's a child's hand.

In addition, you have this strange halo and a bizzare curve.

ABAMBO | Hard- and Software Engineer | Photographer
ZipopoAuthor
Participant
April 17, 2025

Yes, its AI, but I do not know what the reason for the deviation is, there are some general requirements for the photo, but there is no reason.

Jill_C
Community Expert
Community Expert
April 17, 2025

We have provided you above with several possible reasons for the rejection. 

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
April 17, 2025

Leave the card blank so that the buyer can add the text that they want. Sure, it can easily be removed by the buyer, but adding text is generally not recommended. 

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Jill_C
Community Expert
Community Expert
April 17, 2025

This random flower doesn't seem to make sense there...

Jill C., Forum Volunteer