Skip to main content
Known Participant
April 19, 2022
Answered

I have a doubt!

  • April 19, 2022
  • 2 replies
  • 599 views

I created transparent images. I have followed all of Adobe's instructions, but I have a doubt that my images placed for sale are not transparent. Is it possible to verify that the images inserted in my account are really transparent when they are purchased by users?

This topic has been closed for replies.
Correct answer Test Screen Name

1. Transparency is not possible with JPEG.

2. Photographs can only be used in JPEG.

3. AI supports transparency.

4. AI is accepted only for vector work.

5. Adobe's rules forbid using photos in vector work (it must be all vector).

So this is not a solution. Breaking Adobe's rules may get you blocked without payment or redress.

2 replies

Test Screen NameCorrect answer
Legend
April 19, 2022

1. Transparency is not possible with JPEG.

2. Photographs can only be used in JPEG.

3. AI supports transparency.

4. AI is accepted only for vector work.

5. Adobe's rules forbid using photos in vector work (it must be all vector).

So this is not a solution. Breaking Adobe's rules may get you blocked without payment or redress.

Known Participant
April 19, 2022

thanks for the explanation. Did they give me incorrect information? So in the "AI" files they can insert images with transparent background?

Abambo
Community Expert
Community Expert
April 19, 2022

As everyone else explained: JPEG files do not have transparency.

 

As it is true, that you can create AI files containing images and that those images stay transparent when saved, it is as @Test Screen Name told you, against the rules, to post Illustrator files with images embedded.

 

See here: https://helpx.adobe.com/stock/contributor/help/vector-requirements.html

 

ABAMBO | Hard- and Software Engineer | Photographer
RALPH_L
Community Expert
Community Expert
April 19, 2022

Adobe only offer/allows  JPEG images which do not /can not support transparent backgrounds. 

Known Participant
April 19, 2022

strange answer! on adobe contributions there are thousands of transparent images! While waiting for the answer, I found someone who explained me how to do it, and now I have transparent images in my sales profile. There is a guide to follow to create transparent "AI" images.

Abambo
Community Expert
Community Expert
April 19, 2022

Correct answer. Any JPEG image claiming transparency will be removed if the image gets a complaint. If the account has overwhelmingly such images, the account can be blocked. I suggest you remove images that claim transparent background.

ABAMBO | Hard- and Software Engineer | Photographer