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Yeasin002
Participating Frequently
March 21, 2026
質問

I have already waited over 45 days since my first sale, and I currently have no other pending payouts. Yet my payout still hasn’t been unlocked. Could you please advise why this delay is happening and what steps I should take next?”

  • March 21, 2026
  • 返信数 5.
  • 108 ビュー

I have already waited over 45 days since my first sale, and I currently have no other pending payouts. Yet my payout still hasn’t been unlocked. Could you please advise why this delay is happening and what steps I should take next?”My first sale was on February 5th, and today is March 21st—so it has been 46 days, yet it still isn’t unlocked."My balance over $25++++

    返信数 5

    jacquelingphoto2017
    Community Expert
    Community Expert
    March 24, 2026

    Hi ​@Yeasin002 

    You do not count from the day the sales was made. You should start counting from the next day. February 5th to 6th is day one, so you count from the 6th. That would make it 23 days in February and so the Payout button should have been active since the morning of March 23. 45 days would have passed.

    Best wishes

    Jacquelin

    jacquelingphoto2017
    Community Expert
    Community Expert
    March 23, 2026

    Hi ​@Yeasin002 

    Which of the agencies did you attached to receive your payment?

    Best wishes

    Jacquelin

    Yeasin002
    Yeasin002作成者
    Participating Frequently
    March 24, 2026

    payoneer

    jacquelingphoto2017
    Community Expert
    Community Expert
    March 25, 2026

    Hi ​@Yeasin002 ,

    If your payment is still not active, log into your Payoneer account. From the menu click on Manage. Select “Companies You Work With”. Check if your payment method is Bank account xxxx-xxxxx. If it is, your Payment on Adobe should be active. If it is not Bank account xxxx-xxxx, find out what is the minimum payment for the Payoneer payment method you select. Your Adobe payment button will not become active except your minimum Royalty is equal to the minimum Payoneer will accept for the Payment Method you select. The minimum Payoneer accepts for Payment method Bank account xxxx-xxxx is $25.00.

    If your sales exceeds the minimum Payoneer will accept and your Adobe Payment method is still inactive, contact Adobe using the “Contact us” at the bottom of your contributor page.

    Best wishes

    Jacquelin

    Nancy OShea
    Community Expert
    Community Expert
    March 22, 2026

    Did you try logging in with another web device that doesn’t have script blockers or VPN enabled?

    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    March 22, 2026

    Did you link to your verified PayPal, Payoneer or Skrill account to receive funds?

    That is also required. 

    https://helpx.adobe.com/stock/contributor/help/getting-paid.html

     

     

    Nancy O'Shea— Product User & Community Expert
    Yeasin002
    Yeasin002作成者
    Participating Frequently
    March 24, 2026

    yes payoneer

    daniellei4510
    Community Expert
    Community Expert
    March 21, 2026

    And I assume you’ve made over $25 in sales?

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
    Yeasin002
    Yeasin002作成者
    Participating Frequently
    March 21, 2026

    yes alance $25++++

    daniellei4510
    Community Expert
    Community Expert
    March 21, 2026

    And you’ve submitted your tax form? That’s the third requirement. If you’ve met all three, I’d suggests you use the Contact us link at the bottom of your Dashboard.

    Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.