I have not received the payment

Forum|Forum|2 years ago
July 4, 2023
2 replies
427 views

I have not received the payment requested for the sale of my photos and it has been more than 10 business days, is there an adobe contact email for them to answer me?

Contributors

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Correct answer Abambo

Don't forget: business days are from Monday to Friday, and exclude non-working days too. You mentioned business days, but some, even then, confuse that with weekdays. As soon as the status changes, and depending on your region, you may still have to wait a day or two for the money to arrive.

Nancy OShea

Community Expert

Payout times vary be region and bank. I would wait a full 15 business days before contacting Stock Contributor Support.

Nancy O'Shea— Product User & Community Expert

N

nelly30843618u1s0Author

Participating Frequently

Yes, I also think that it is the most appropriate, I wait a few more days, it is the first time that I request a payment

Abambo

Correct answer

Community Expert

Don't forget: business days are from Monday to Friday, and exclude non-working days too. You mentioned business days, but some, even then, confuse that with weekdays. As soon as the status changes, and depending on your region, you may still have to wait a day or two for the money to arrive.

ABAMBO | Hard- and Software Engineer | Photographer