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BiruSamudra
BiruSamudra
Participant
April 25, 2017
Answered

i have reached the minimum payout amount but still cannot make a withdrawl

  • April 25, 2017
  • 1 reply
  • 825 views

i have reached the minimum payout amount but still cannot withdraw my money

its been more than 45 days i wait from my first photo sold

can you help me to fix this problem please

thanks

This topic has been closed for replies.
Correct answer MatHayward

Your first sale happened on March 30. For security reasons, your first conversion request cannot be submitted until 45 days have passed from the time of the first sale. You've got about 2 weeks to go.

Thank you for your patience,

Mat Hayward

1 reply

MatHayward
Community Manager
MatHaywardCommunity ManagerCorrect answer
Community Manager
May 1, 2017

Your first sale happened on March 30. For security reasons, your first conversion request cannot be submitted until 45 days have passed from the time of the first sale. You've got about 2 weeks to go.

Thank you for your patience,

Mat Hayward

M
mahmoudf47367313
Participant
January 25, 2018

Please I have same problem and my first sale it was more than 45 day

v.poth
v.poth
Inspiring
January 25, 2018

Hi,

Have you reached the minimum amount of 50 credits in your account? Below this, conversion is not possible.

Greets,

v.poth

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