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jose270358463zjy
Participant
November 2, 2023
Answered

I haven't received my payment yet and its been more than a month

  • November 2, 2023
  • 3 replies
  • 990 views

I need help on whtato to do, it's been more than a month and I havent received my transfer for my sells, plus I would like to know what am I doing wrong, I haven't sell anything, I already took courses of tagging and I have photos and videos and it feels like I invest too much time for $11 dollars that I have earn in one year.

    This topic has been closed for replies.
    Correct answer Abambo

    What is the status of your payment request? The $25 limit that @Jill_C mentioned got suspended temporarily for contributors having got the Firefly bonus.

    3 replies

    Abambo
    Community Expert
    AbamboCommunity ExpertCorrect answer
    Community Expert
    November 3, 2023

    What is the status of your payment request? The $25 limit that @Jill_C mentioned got suspended temporarily for contributors having got the Firefly bonus.

    ABAMBO | Hard- and Software Engineer | Photographer
    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    November 2, 2023

    When did you request a payout?  I would wait 15 business days as Adobe Stock support doesn't work holidays & weekends.

     

    Once you’ve accrued more than US$25 in royalties on Adobe Stock, you can request a payout as long as the following criteria are met:

    • You've got a validated tax form on file in your account.

    • At least 45 days have passed since your first Adobe Stock sale. (You can make subsequent payment requests when you reach the US$25 threshold again).

    • You've got a valid PayPal, Payoneer, or Skrill account available to receive funds. 

    https://helpx.adobe.com/stock/contributor/help/getting-paid.html

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Jill_CCommunity Expert
    Community Expert
    November 2, 2023

    You have to sell >$25 before you can request a payout. If your usages are in a very competitive category, the Buyers are probably not even seeing them. Search on the Buyer portal for the keywords you've used and see how many results are displayed. If your images don't show up in the first few pages, it's unlikely that they'll sell. Look for underrepresented niches in the Adobe Stock database.

    Jill C., Forum Volunteer
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