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I just got a photo of a candle flame with a dark background approved, however the exact same photo with text message was rejected for Quality issues. Why is this?

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My image of a candle and dark background was approved immediately, however a following image with the same photo with added text was rejected for Quality issues. Why is this? Im very puzzled. See screenshot of the rejected file. Appreciate any insights on this, thank you.

daniellei4510Correct answer

Community Expert

It’s safe to say there are no hard and fast rules, and a lot can depend on the moderator making the call. But regularly submitting one asset without text, and another with, could be construed as spamming. 99% of the time, it’s best to leave text off. Remember that Adobe Stock customers are from countries around the world, and English isn’t necessarily their primary language. Let the buyer add the text if they want any text at all.

Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

Nancy OShea

Community Expert

Read your Contributor User Guide again to be sure you understand all that’s required.

Spamming the system with the same content is a violation of the TERMS you agreed to. Your account can be deactivated for it.
Unless text is crucial to the asset (yours is not), remove it. Customers will add their own fonts, languages & messages after purchase.
Stock already has over 25 million candles & flames.
https://stock.adobe.com/search?k=candles
https://stock.adobe.com/search?k=flame

Find something else to contribute that isn’t overrepresented already.

Good luck.

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Nancy O'Shea— Product User & Community Expert

Jill_C

Community Expert

The candle is not in sharp focus. Omit text - designers can add their own text easily,

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Jill C., Forum Volunteer

A

Awesome_wanderlustd440Author

Participant

The candle is sharp, maybe not obvious from my screen shot. Version without text was approved. I just noticed that I had a previous image and video with added text and both were approved a few months ago, was there a change in the rules about this recently ?

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daniellei4510

Correct answer

Community Expert

It’s safe to say there are no hard and fast rules, and a lot can depend on the moderator making the call. But regularly submitting one asset without text, and another with, could be construed as spamming. 99% of the time, it’s best to leave text off. Remember that Adobe Stock customers are from countries around the world, and English isn’t necessarily their primary language. Let the buyer add the text if they want any text at all.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

daniellei4510

Community Expert

They would be considered too similar, since buyers will want to add their own copy in any case. It’s best to leave text off in the vast majority of cases.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

jodij28273193

Inspiring

Clients put their own text in. I don't think Adobe wants pictures with text.

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