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Known Participant
November 1, 2024
Question

I’m experiencing a minor error with my contributor page

  • November 1, 2024
  • 1 reply
  • 123 views

It seems I’m experiencing a minor error with my contributor page, the one accessible to everyone. I currently have 24 pages, but it hasn't updated, and there should actually be 25. Additionally, my latest approved images are not appearing, even though they show up correctly in my portfolio. Instead of being displayed on the first page, they appear on page three.

Could you explain what might be causing this issue and why? Also, where can I report this bug? Just to clarify, I'm referring to the contributor page here: https://stock.adobe.com/ro/contributor.

 

To reiterate, it has already been three days, and my images are still only appearing on page three, even though they should be on the first page as the most recently added. As a result, people who visit my profile will never see my latest uploaded images, as they will always see the same images that were uploaded a week ago. I doubt that they will look several pages back, like on page three.

 

As you may know, the images on the contributor page cannot be reordered by downloads or date; the most recently added images should always appear on the first page. However, in my case, this is not happening for some unknown reason.

 

Could you help me with a form or a link where I can report this issue?

 

Thank you.

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1 reply

Jill_C
Community Expert
Community Expert
November 1, 2024

When you sort your Contributor page by Date rather than Downloads, they appear in the order in which they were originally uploaded to your account, not when they were submitted nor when they were approved. This gets confusing because Adobe no longer reliably adheres to the "first-in/first-out" rule when reviewing your images. In any event, the sequence on which images appear on your personal page has no effect on how Buyers search for or find them.

 

Jill C., Forum Volunteer