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Participant
Mar 19, 2025 12:09 PM UTC
Question

I'm losing data from my external drive

Does anyone have a similar problem? it has happened to me X times that I save .psd + jpg + pdf to a folder on an external drive (external SSD Samsung T7 ) I open the folder for example in two days and it is empty, while I sent the jpg+pdf files by email and now they are not there, and note in the folder preview the data is still visible, but inside they are not ... I thought it was a disk error but it is not, I tried the LaCie disk and after some time it did also ... does anyone know what to do with it is frustrating

 

3 replies

RALPH_L
Community Expert
Community Expert
Mar 19, 2025 12:13 PM UTC

Does it only happen with those file types? Have you ran a virus scan? What OS are you running?

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R_UrbanAuthor
Participant
Mar 19, 2025 12:22 PM UTC

Win 11, I store only these files (work files) on an external drive and I transfer the drive between 2 PCs

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