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December 11, 2025
Question

I need help.

  • December 11, 2025
  • 4 replies
  • 122 views

My account has been deactivated. Please reinstate it.

4 replies

Nancy OShea
Community Expert
Community Expert
December 11, 2025

Fellow users can't help you with a blocked account. That's a private matter between you and Stock Contributor Support.

 

Adobe likely detected suspicious account activity.
1) Unusual sales or refunds.
2) Unauthorized use of protected Brand Names in keywords/descriptions.
3) Content spamming. Using multiple accounts.
4) Complaints / 'Take Down Notices' from 3rd parties.
5) Other violations of Stock Contributor Terms. See below.
https://helpx.adobe.com/stock/contributor/help/submission-guidelines.html

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact
While you wait for results of their internal audit, work on other projects. Submit content to other stock services.

Good luck.

 

Nancy O'Shea— Product User & Community Expert
Jill_C
Community Expert
Community Expert
December 11, 2025

Did you click on the blue Contact Us link? 

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
December 11, 2025

You are not addressing Adobe here but contributors like yourself, and we are unable to be of assistance. Use the "Contact us" link to ask for details and wait for a response if you have not already done so. It will most likely be awhile (possibly weeks) before you hear from them, other than a possible generic email notifying you that your email has been received. Keep an eye on your junk or spam folder if necessary. Do not attempt to contact Adobe repeatedly, as doing so can potentially slow down Adobe's investigation.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
kglad
Community Expert
Community Expert
December 11, 2025

follow the directions.