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Ronnie K
Participant
April 4, 2017
Answered

I still have not received the money transferred into my paypal account.

  • April 4, 2017
  • 2 replies
  • 1131 views

Hello

This is my first adobe stock payout

I withdraw money from the contributor site to my paypal on March 03 2017

and still have not received the money transferred into my paypal account until today.

and current status on the contributor site changed to "Payment done"
what should I do?

Thanks.

This topic has been closed for replies.
Correct answer MatHayward

The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat

2 replies

Participating Frequently
May 15, 2024

@Ronnie Kdid you find a solution? I know it's many years, but I have the same problem but Adobe couldn't help (they only said try Payoneer or Skrill instead of Paypal). The money kept bouncing back to Adobe after a month or so.

Abambo
Community Expert
Community Expert
May 15, 2024

PayPal problems from 2017 are not the same as PayPal issues in 2014, because the situation changed and PayPal did adapt their terms of use several times. 

 

Why don't you do as you have been told? 

 

Anyway, this thread is now locked so nobody can update this. Open your own thread for your problem. 

ABAMBO | Hard- and Software Engineer | Photographer
MatHayward
Legend
April 4, 2017

Please submit a support ticket via the contributor portal and we will assist.

Thank you,

Mat

Ronnie K
Ronnie KAuthor
Participant
April 4, 2017

Thank you for your reply.
I have logged in to contributor site.
How i submit the support ticket?

MatHayward
MatHaywardCorrect answer
Legend
April 7, 2017

The contact us page is linked at the bottom of the portal. Here is a direct link: Sell stock photos, videos, vectors online | Adobe Stock Contributor

-Mat