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Participating Frequently
Aug 29, 2026 4:38 PM UTC
Question

I strictly follow all Adobe Stock guidelines and only submit high-quality, original assets.

Hi Adobe Support Team,

My Adobe Stock contributor account was suddenly deactivated today without any prior warning or specific reason. 

I strictly follow all Adobe Stock guidelines and only submit high-quality, original assets. This morning, I only updated my profile photo, and shortly after, my dashboard became inaccessible. I believe my account has been restricted due to an automated system error or technical glitch. 

I kindly request a manual review of my account and ask you to please restore my access. Thank you.
 

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5 replies

Nancy OShea
Community Expert
Community Expert
Aug 29, 2026 7:30 PM UTC

See below.

 

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Nancy O'Shea— Product User & Community Expert
RALPH_L
Community Expert
Community Expert
Aug 29, 2026 5:25 PM UTC

You need to follow the instructions and use the “contact us” link you are provided.

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daniellei4510
Community Expert
Community Expert
Aug 29, 2026 4:43 PM UTC

Repeated post about your disabled account will not result in an expedited infestation. Considering the number of accounts being disable, it could be months before your investigation in complete. Submit to other stock agencies in the mean time.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Participating Frequently
Aug 29, 2026 4:45 PM UTC

What is the percentage of the specific account being refunded and has anyone received it?

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daniellei4510
Community Expert
Community Expert
Aug 29, 2026 4:48 PM UTC

Accounts do get reinstated if the reason for disabling is corrected and not obviously or purposely egregious. 

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.