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Olga28265897jplw
Participant
April 9, 2023
Answered

I uploaded files wrong, I a bit panic, help pls

  • April 9, 2023
  • 1 reply
  • 156 views

Hello, I uploaded stickers sets to sell, but seems like I made it wrong... While I was preparing AI. files, I did not copied stickers there, but I PLACED it. Adobe Stock approved my files, and my sets even was downloaded once, but suddenly I realized, that placed images will not available on another computer without sources! This AI. files will be opened success in Photoshop, but if somebosy will open it in Adobe Illustrator, images there will be absent... Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?

Sorry for my a bit broken English.

 

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Correct answer Abambo

(AI is Adobe Illustrator and not Artificial Intelligence)

@Olga28265897jplw wrote:

Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?

Yes, you should do that. If a buyer complains, the asset will be removed anyway.

1 reply

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
April 9, 2023

(AI is Adobe Illustrator and not Artificial Intelligence)

@Olga28265897jplw wrote:

Should I remove this files from stock, then prepare it with a normal way(copy stickers, not place) and upload again?

Yes, you should do that. If a buyer complains, the asset will be removed anyway.

ABAMBO | Hard- and Software Engineer | Photographer
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