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Participant
Nov 14, 2026 8:21 AM UTC
Question

I use a Zong SIM in Pakistan. I checked my number format and tried again, but the error continues. No OTP is received. Please confirm if Zong numbers are supported or suggest another verification method.

Hello Adobe Stock Community,

I am new to Adobe Stock Contributor and I am trying to complete my account registration. However, I am unable to verify my Pakistani mobile number (+92). I use a Zong SIM card.

When I enter my phone number and click the Add button, I receive the following error message: “An error occurred while performing this action. Please try again later.”

On one attempt, my phone number was accepted, but I did not receive any OTP verification code. I have checked the number format and tried again, but the problem still persists.

I would appreciate help from Adobe Support or experienced contributors. Could you please confirm whether Pakistani (+92) numbers and Zong SIM cards are supported for verification? Is there another way to complete phone verification, or can Adobe Support help me resolve this issue?

Thank you for your time and assistance.