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Participant
August 9, 2026
Answered

I’ve been unable to upload AI and EPS files to Adobe Stock for about a week. I keep getting the message “AI and EPS file uploads are temporarily unavailable.” Does anyone know when this issue will be fixed?

  • August 9, 2026
  • 12 replies
  • 1147 views

I’ve been unable to upload AI and EPS files to Adobe Stock for about a week. I keep getting the message “AI and EPS file uploads are temporarily unavailable.” Does anyone know when this issue will be fixed?

    Correct answer daniellei4510

    No, and Adobe isn’t providing any estimated time.

    12 replies

    cjanuska
    Participating Frequently
    August 19, 2026

    It looks like the issue is now resolved. I was able to upload Illustrator files. 

    cjanuska
    Participating Frequently
    August 17, 2026

    Any updates on when this blocker to uploading Illustrator and EPS files will be fixed? I’m frankly shocked at the slow technology response to this issue. Adobe created these formats….. 

    daniellei4510
    Community Expert
    daniellei4510Community ExpertCorrect answer
    Community Expert
    August 17, 2026

    No, and Adobe isn’t providing any estimated time.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Participant
    August 13, 2026

    i have the same issue its been a week and still not working any official news on this problem 

    daniellei4510
    Community Expert
    Community Expert
    August 13, 2026

    No, no official word from Adobe.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Nancy OShea
    Community Expert
    Community Expert
    August 9, 2026

    Adobe is aware. They suspended uploads of vector graphic .ai, .eps & .svg files while their engineers work to correct the problem on their end. In the meantime, we can upload JPEG, transparent PNG, MOV & MP4 video files.

     

    For future reference, this post belongs in the Stock Contributors forum below. 

    https://community.adobe.com/questions-38

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    jacquelingphoto2017
    Community Expert
    Community Expert
    August 18, 2026

    Are there reports of issues uploading SVG file? The notification does not include SVG file, just AI and EPS files.

    Best wishes
    Jacquelin

    daniellei4510
    Community Expert
    Community Expert
    August 18, 2026

    SVG files can be submitted without issues.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.
    Jill_C
    Community Expert
    Community Expert
    August 9, 2026

    No. Adobe is aware of the issue and working on it, but there’s no way to know when a fix will be implemented.

    Jill C., Forum Volunteer
    daniellei4510
    Community Expert
    Community Expert
    August 9, 2026

    No one here knows when the issue will be fixed. SVG files can be uploaded in the mean time.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.