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Participant
August 9, 2026
Question

I’ve been unable to upload AI and EPS files to Adobe Stock for about a week. I keep getting the message “AI and EPS file uploads are temporarily unavailable.” Does anyone know when this issue will be fixed?

  • August 9, 2026
  • 3 replies
  • 76 views

I’ve been unable to upload AI and EPS files to Adobe Stock for about a week. I keep getting the message “AI and EPS file uploads are temporarily unavailable.” Does anyone know when this issue will be fixed?

    3 replies

    Nancy OShea
    Community Expert
    Community Expert
    August 9, 2026

    Adobe is aware. They suspended uploads of vector graphic .ai, .eps & .svg files while their engineers work to correct the problem on their end. In the meantime, we can upload JPEG, transparent PNG, MOV & MP4 video files.

     

    For future reference, this post belongs in the Stock Contributors forum below. 

    https://community.adobe.com/questions-38

     

    Hope that helps.

     

    Nancy O'Shea— Product User & Community Expert
    Jill_C
    Community Expert
    Community Expert
    August 9, 2026

    No. Adobe is aware of the issue and working on it, but there’s no way to know when a fix will be implemented.

    Jill C., Forum Volunteer
    daniellei4510
    Community Expert
    Community Expert
    August 9, 2026

    No one here knows when the issue will be fixed. SVG files can be uploaded in the mean time.

    Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.