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Galib Graphics
Participant
Dec 23, 2023 3:47 AM UTC
Answered

I want to cancel payout request

Hello Dear , I hope this message finds you well. I'm reaching out for the first time seeking urgent assistance. I am stock contributor . I  recently made a PayPal payout request . Unfortunately, myPaypal  account is now limited due to a verification issue. To avoid risks, I'd like to cancel the PayPal payout . I already sent a messege from contributor contact us , but not yet get any reply or update . How to contact with support directly via messege or call ? 

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Abambo
AbamboCorrect answer
Community Expert
Dec 23, 2023 10:53 AM UTC

It's not possible to cancel a payout request. You will need to contact contributor support, and hope that they can cancel it for you, or you will need to wait for PayPal to refuse the incoming funds and for Adobe to credit you back.

 

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

ABAMBO | Hard- and Software Engineer | Photographer

9 replies

Halal creatives
Participant
Apr 2, 2026 4:01 PM UTC

Dear Adobe Stock Contributor Support Team,

I am writing to request the cancellation of my current pending payout and to update my Payoneer account information.

Contributor Details:
[PPI removed by moderator]

Issue:
I have recently submitted a payout request, but I need to change my linked Payoneer account before the payment is processed. The current payout is still in "Pending" status.

Request:
1. Please cancel my current pending payout request immediately.
2. Allow me to update my Payoneer account details in the Contributor portal.
3. I will resubmit the payout request after updating the account information.

Please treat this as urgent, as the payment may be processed soon.

Thank you for your assistance. I look forward to your prompt response.

Best regards,
[PPI removed by moderator.]

[This Duplicate post has been locked.]

 

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Participant
Nov 14, 2025 5:07 AM UTC

I want to cancel my payment in pending payment

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daniellei4510
Community Expert
Community Expert
Nov 14, 2025 5:11 AM UTC

That's not possible.

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.
Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
Dec 23, 2023 10:53 AM UTC

It's not possible to cancel a payout request. You will need to contact contributor support, and hope that they can cancel it for you, or you will need to wait for PayPal to refuse the incoming funds and for Adobe to credit you back.

 

https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

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ABAMBO | Hard- and Software Engineer | Photographer
Galib Graphics
Participant
Dec 23, 2023 11:31 AM UTC

Thank you @Abambo , I alrady contact with them but not yet get responce . Hope it will solve  fast . 

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Abambo
Community Expert
Community Expert
Dec 23, 2023 12:10 PM UTC

Contributor support is currently highly solicited so they are not very fast. Your issue will be solved one way or the other.

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ABAMBO | Hard- and Software Engineer | Photographer
kglad
Community Expert
Community Expert
Dec 23, 2023 3:51 AM UTC

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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