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I want to delete my current Adobe Stock

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I want to delete my current Adobe Stock account and open a new one with the same number. Will this cause any problems with the new account?

Jill_CCorrect answer

Community Expert

Deleting your account and resubmitting all the assets will not improve your sales. If you're not selling them in the existing account, why do you think they'll sell in a new account ? Resubmitting your assets on a new account is very time consuming and there is no guarantee they'll be approved. In fact, given the much stricter standards and hig rejections based on similars, you'll have trouble getting them approved.

Jill C., Forum Volunteer

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Inspiring

I am a contributor at Adobe Stock for years and I had not submit contents for a long time, I started upload beginning if this month. Four -five days later about 5-7 contents were accepted and sent me a guideline to improve the quality. After than few days, I could not sign in to upload contents. The popup window “Inactive Account” blocked me even to sign in. I contact Adobe, AI replied by sending me 5-6 links to read. Oh, it’s legal terms and hard to understand. I contacted Help Center for help. I was advised to close that account and get a new one. I did it, and use new account to sign in, but a window of Adobe to retrieve the old account. I did it as recommended. With new account, the same popup did not go away. How can I do? Anyone can help - I will appreciate it.

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daniellei4510

Community Expert

I assume you know only Adobe can delete your account upon your request. Are your assets selling? Why delete your existing account?

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Adobe Community Expert | I have miles to go before I sleep, but I'm all done on this end.

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SafiurrhmanAuthor

No sales are coming to my account. And my account has a lot of file rejections.

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Jill_C

Correct answer

Community Expert

Deleting your account and resubmitting all the assets will not improve your sales. If you're not selling them in the existing account, why do you think they'll sell in a new account ? Resubmitting your assets on a new account is very time consuming and there is no guarantee they'll be approved. In fact, given the much stricter standards and hig rejections based on similars, you'll have trouble getting them approved.

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Jill C., Forum Volunteer

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