I was a fotolia contributor, can't access Adobe Stock (email is in use)

I was a Fotolia contributor, can't access Adobe Stock. The error says the email is in use.

I tried to log out, different browsers.... No success.

Any advice?

BTW, chat support is useless, feel so sorry to spend 3 days being transferred and getting no answer. Not a good support (((

[Moderator moved the thread to the correct forum]

This topic has been closed for replies.

Correct answer Nancy OShea

Did you clear your browser's cookies and cached data?

Did you reach out to Stock Contributor Support?

Correct answer

Community Expert

Did you clear your browser's cookies and cached data?

Did you reach out to Stock Contributor Support?

Nancy O'Shea— Product User & Community Expert

Community Expert

Chat is Adobe Customer Support. You will need contributor support. You also posted in the wrong forum, as this is the stock customer forum. 😉

Contributor support can be contacted as indicated here: Need help? (Stock Contributor Support)

ABAMBO | Hard- and Software Engineer | Photographer

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