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Participating Frequently
February 4, 2024
Answered

I would like reviewers to improve their process

  • February 4, 2024
  • 4 replies
  • 1779 views

I often experience rejection for no reasons. Some works of mine that were rejected are (of course) accepted by other sites and actually sold. This problem is very common and I often see on the internet articles. It is only Adobe that reviewers dont check carefully the work and reject to reduce their work. 

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Correct answer Jill_C

Keep in mind that if Moderators don't approve and add saleable images to the Adobe Stock database, Adobe doesn't make any sales; nor will they continue to attract new Buyers who are always in search of fresh material. Therefore, your assertion that reviewers "reject to reduce their work" is ridiculous and completely unfounded. It takes them just as long to reject an image as to accept one; and I suppose Adobe keeps track of the accept/reject rates of each Reviewer to know whether their work is within defined metrics. 

If you feel that Adobe has inappropriately rejected any of your assets, please upload several here for further analysis and input from experienced fellow Contributors.

4 replies

Participating Frequently
February 10, 2024

YES!That is absolutely true.

Abambo
Community Expert
Community Expert
February 4, 2024
quote

It is only Adobe that reviewers dont check carefully the work and reject to reduce their work. 


By @Ulica belgiska

How does that “reduce their work”?

Rejections always come with a reason. And while it is possible that sometimes, a rejection is erroneous, that is the same with acceptance. I rarely see here images that got rejected “for no reasons”, i.e. where I cannot determine why an asset should be rejected.

quote

This problem is very common and I often see on the internet articles.


By @Ulica belgiska

You should feed us with links of those internet articles (at least one or two) so that we can check and see the claims with our eyes. Without that, this is a filler sentence, like “Many people say that the earth is flat”. Having many people saying that does not make it true.

quote

Some works of mine that were rejected are (of course) accepted by other sites and actually sold.


By @Ulica belgiska

Great. If Adobe does not accept selling assets, they lose money. But as the masters of the house, they decide what they sell. It's like a supermarket that does not want to carry your articles. You move on and sell to the next one.

 

If you find that your assets are getting unjustified rejected, you can choose to stop submitting to Adobe stock.

 

Adobe stock is widely known to have quality assets and indeed, many buyers complain that since Adobe accepted generative AI that especially with those assets, Adobe does not meet their standard quality requirements. You can check those complaints on the stock forum site. They are plentiful, and they started when Adobe began accepting generative AI.

ABAMBO | Hard- and Software Engineer | Photographer
Jill_C
Community Expert
Jill_CCommunity ExpertCorrect answer
Community Expert
February 4, 2024

Keep in mind that if Moderators don't approve and add saleable images to the Adobe Stock database, Adobe doesn't make any sales; nor will they continue to attract new Buyers who are always in search of fresh material. Therefore, your assertion that reviewers "reject to reduce their work" is ridiculous and completely unfounded. It takes them just as long to reject an image as to accept one; and I suppose Adobe keeps track of the accept/reject rates of each Reviewer to know whether their work is within defined metrics. 

If you feel that Adobe has inappropriately rejected any of your assets, please upload several here for further analysis and input from experienced fellow Contributors.

Jill C., Forum Volunteer
AlexBond
Inspiring
February 9, 2024

"Suppose".
And I, for my part, can suppose that this entire process of moderation is simply completely outsourced somewhere to some company from a large "third world", and all these moderators are controlled, well, very very indirectly - this greatly reduces and optimizes costs and content otherwise it will be received, with a flow of tens thousands of works, the any rejection of any few tens or hundreds images will not affect the overall quality of the assets, well, at all.
And that is why all answers from Adobe support are so late, formal and abstract - they simply do not know and are not interested in what is happening there with that moderation. Because why not, everything works perfectly.

Jill_C
Community Expert
Community Expert
February 9, 2024

Adobe Stock has made significant changes to the moderation process as well as the Contributor portal in the past ~15 months as a result of the huge influx of Gen AI assets that put so much pressure on the system. So it is incorrect of you to assume that they have a "hands-off" approach to Moderation. They are, indeed, very involved in setting the standards and monitoring the results. The Adobe Stock team is also very aware of the ongoing demands and issues with moderation; it is a frequent topic of discussion here and on other platforms, including Discord and Facebook. Getting Moderation right is critical to their success.

Jill C., Forum Volunteer
daniellei4510
Community Expert
Community Expert
February 4, 2024

Moderators always give a reason for a rejection. Some images on Adobe get rejected that other sites accept, possibly because Adobe's standards are higher or at least very specific. Moderators that reject images "to reduce their work" would not be working for Adobe for very long, since they would be getting paid while not providing Adobe with a means to afford paying them by maintaining a database of quality assets. And the amount of time it takes to reject an images no doubt takes the same amount of time to accept one. Or perhaps not. A moderator needs only to find one flaw, after which there is no need to continue looking for more.

I'm not saying the moderators are always right. Mistakes have been made, but more so, in my opinion, with images that have been accepted rather than rejected.

 

In any event, one of the primary purposes of this forum is to help contributors better understand why this or that image was rejected. Feel free to post one that you feel should have been accepted and we'll have a look.

Adobe Community Expert | If you can't fix it, hide it; if you can't hide it, delete it.
Participant
February 4, 2024

I agree completely.