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Participant
Nov 16, 2020 12:10 AM UTC
Question

ID card got rejected.

Hi,
All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried but no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID.

Any one suggestion?

5 replies

Participant
Jul 13, 2025 4:27 PM UTC

I am in the same situation. What I should do?

 

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Nancy OShea
Community Expert
Community Expert
Jul 13, 2025 10:45 PM UTC
Nancy O'Shea— Product User & Community Expert
MatHayward
Legend
Nov 17, 2020 12:58 AM UTC

This issue has been corrected in your account. Thanks for the report.

 

-Mat 

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Nancy OShea
Community Expert
Community Expert
Nov 16, 2020 8:25 PM UTC

Contact Contributor Support directly.

 

 

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Nancy O'Shea— Product User & Community Expert