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L
Laureano Molina
Participant
August 1, 2020
Question

Id card rejected

  • August 1, 2020
  • 1 reply
  • 162 views

 

All my submisions are under review, and when I enter in "Uploaded files" in Adobe Stock there is a message at the top saying "Your ID card got rejected. Please submit another one before continuing".

However, when I click on it nothing happens. I have tried with different browsersand there is no way I can upload my ID. When I click on the "contributor account" button there is no information about where to upload the ID

Can you help me

This topic has been closed for replies.

1 reply

jacquelingphoto2017
Community Expert
jacquelingphoto2017Community Expert
Community Expert
September 25, 2020

Hi Laureano,

We are very sorry for your experience. Since this matter is an account issue, I would suggest you send a message via the "Contact us" at the bottom of the contributor page.

Best wishes

JG

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