image getting rejected , help

So I created this images using text to image AI and added a property realease fully completed with all my information but it keeps getting rejected.. I tried contacting adobe support and they make me wait for 1h to get transfered but it nevers happens and after 1h waiting they close the chat without saying anything. 

I have read all the FAQ the Guides and everything and can't really find a solution to my problem.. 

I would really apreciate if somone could help me.

Thanks in advance!

This is the message i get:

Thanks for giving us the chance to consider your image.

During our review, we found that it contains elements that require the correct submission of a written model release and/or property release. We can't accept your image into our collection until you provide a completed and correct model release and/or property release.

In order to protect contributors, Adobe Stock works hard to protect intellectual property. We're not refusing your image outright, but we're placing it on hold until you submit the information we need.

The model release and/or property release you submitted was not properly completed.
Please review the following information about our release requirements for visual content:

You must submit a properly completed and legibly written release for every and all identifiable people and property. Therefore, we need a signed release authorizing the unrestricted commercial usage of the content.

We need you to include all of the following information on the releases you submit:

Please note these important details, too:

I used the property release model from Adobe and also the digital. What should i do?