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January 18, 2026
Question

Image rejection due to quality

  • January 18, 2026
  • 2 replies
  • 128 views

I upload AI photos on adobe stock contributor but now the problem is rising is that when i upscayl them on 3x or 4x, adobe rejects them as quality issue but when i upscayl them on 2x then quality issue almost decrease. My concern is the files with 4x become 10MP or more than 10 MP like (2500×5200 px) but when i use 2x as upscayl then it only create 4MP or 5MP picture. Should i use 2x or should do anything? Because i have confusion that may be professional buyers want large pixel image and my assets do not get enough sale due to that reason? What should i do?

2 replies

Nancy OShea
Community Expert
Community Expert
January 19, 2026

Upscaling bad pixels just makes more bad pixels. 

What resolution is the original image in pixels? 

Is the image free of errors & artifacts before upscaling?

Which paid upscale service or app are you using?

 

For JPG, Adobe Stock requires images shot with cameras that are no less than 4 megapixels up to 100 megapixels. 

To see how massive a 100 MP image is, see below.

https://petapixel.com/2016/01/06/this-is-how-massive-a-100-megapixel-photo-is/

 

Most DSLR cameras produce 20-50 megapixels. 

File size limit: 45MB (megabytes)

Color space: sRGB 

 

Nancy O'Shea— Product User & Community Expert
daniellei4510
Community Expert
Community Expert
January 18, 2026

Find a better upscaler for starters, if you wish to submit larger images. The size of my assets range from 16 to 30 inches across on the longest side (but primarily 20 to 24) at 300 ppi.  Similar content rejections aside, my acceptance rate floats around 97% to 98%.

Adobe Community Expert | If you aren't submitting your assets in sRGB, you probably didn't read the rules.