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Participant
Apr 3, 2025 11:49 AM UTC
Question

image rejection, similar image

what can I do when the justification for an image rejection is wrong, for example - similar image when there is no similar image in my image bank?

2 replies

Abambo
Community Expert
Community Expert
Apr 3, 2025 12:29 PM UTC

Nothing.

First, it may also mean "similar assets in the database", even if the stock text for the refusal suggests otherwise.

Second: there are many reports that a lot of people are getting this error. So it seems to be a bug in the system. I would suggest contacting Adobe contributor support: https://helpx.adobe.com/stock/contributor/help/Need-Help-Contact-Us.html

 

They will answer with a copper plate text, but at least, when a lot of people are complaining, they may get aware of the issue.

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ABAMBO | Hard- and Software Engineer | Photographer
defatimaAuthor
Participant
Apr 3, 2025 1:46 PM UTC
Thank you so much 🙂 At least I don't feel alone anymore. I'll contact
support.
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